Shipping policy

  • * Orders are processed within 1 to 2 business days after order confirmation.
  • * Delivery times may vary depending on the customer’s location and courier service.
  • Estimated delivery time is 5 to 8 business days across Pakistan.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Customers will receive order confirmation and tracking details once the order has been dispatched.
  • Delivery delays caused by weather conditions, public holidays, courier issues, or other circumstances beyond our control may occur.
  • Customers are responsible for providing accurate shipping information. Essence Studio is not responsible for delays or failed deliveries caused by incorrect address or contact details.
  • If a parcel is refused or remains unclaimed, additional shipping charges may apply for re-delivery.
  • Shipping charges, if applicable, will be displayed at checkout before payment is completed.
  • Cash on Delivery (COD) and advance payment options are available where applicable.
  • Once an order has been shipped, it cannot be cancelled.
  • By placing an order with Essence Studio, the customer agrees to this Shipping Policy.